Technical Service Manager

Los Angeles, California


Hvac Job Number:
J0014efbb
 
Primary Location:
Los Angeles, California
 
Positions:
Field Supervisor; General Manager; Installation Manager; Manager; Office Manager (NEW); Operations Manager; Project Manager; Service Manager; Technician (Ammonia Refrigeration); Technician (Appliance Repair); Technician (Commercial Cooking Equipment); Technician (Commercial Refrigeration); Technician (DDC); Technician (HVAC/R)
 
Sector:
Commercial/Industrial; Manufacturing (including Sheet Metal Shops); Residential/Light Commercial; Wholesale Supply/Manufacturer Rep
 
Required Overnight Travel:
0%
 
Shift:
First Shift
 
Job Description:
May include Travel to dealer meetings to present training sessions Taking calls from dealers/contractors to resolve technical issues Producing training materials for sessions Be responsible for a high quality, cost-efficient and on time service operation (internal and external) Ensure the availability and quality of communications with our customers Coordinate their training and suggestions for improvements and ideas with other divisions of the company Ensure that the team is working within the right process, keep the processes up to date, improve process efficiency, and the training and execution of all related processes Qualifications; High School Diploma or GED equivalent 5+ years experience Must have excellent communication skills both written and verbal Customer service skills Proficiency in MS Word, Excel and PowerPoint Formal Product Training HVAC technical knowledge Demonstrated leadership ability, customer support aptitude, mechanical and electrical ability, and excellent communication skills Previous proven leadership skills demonstrating independent judgment and decision-making abilities Highly self-motivated and directed with the ability to work in a fast moving environment Must be detail-oriented with excellent organizational and project management skills
Hvac Job Number: J0014efbb
 
Primary Location:  Los Angeles, California
 
Positions: Field Supervisor; General Manager; Installation Manager; Manager; Office Manager (NEW); Operations Manager; Project Manager; Service Manager; Technician (Ammonia Refrigeration); Technician (Appliance Repair); Technician (Commercial Cooking Equipment); Technician (Commercial Refrigeration); Technician (DDC); Technician (HVAC/R)
 
Sector: Commercial/Industrial; Manufacturing (including Sheet Metal Shops); Residential/Light Commercial; Wholesale Supply/Manufacturer Rep
 
Required Overnight Travel: 0%
 
Shift: First Shift
 
Job Description: May include Travel to dealer meetings to present training sessions Taking calls from dealers/contractors to resolve technical issues Producing training materials for sessions Be responsible for a high quality, cost-efficient and on time service operation (internal and external) Ensure the availability and quality of communications with our customers Coordinate their training and suggestions for improvements and ideas with other divisions of the company Ensure that the team is working within the right process, keep the processes up to date, improve process efficiency, and the training and execution of all related processes Qualifications; High School Diploma or GED equivalent 5+ years experience Must have excellent communication skills both written and verbal Customer service skills Proficiency in MS Word, Excel and PowerPoint Formal Product Training HVAC technical knowledge Demonstrated leadership ability, customer support aptitude, mechanical and electrical ability, and excellent communication skills Previous proven leadership skills demonstrating independent judgment and decision-making abilities Highly self-motivated and directed with the ability to work in a fast moving environment Must be detail-oriented with excellent organizational and project management skills
 

Preferred Skills and Education


Minimum Experience Required:
Mid-Career (5-10 years)
Minimum Education Required:
High School Diploma
Certifications:
 
HVAC Jobs HVAC Jobs HVAC Jobs HVAC Jobs HVAC Jobs