Remote Diagnostics Technician

Fort Lauderdale, Florida


Hvac Job Number:
J00156021
 
Primary Location:
Fort Lauderdale, Florida
 
Positions:
Technician (Chillers); Technician (DDC); Technician (Geothermal); Technician (HVAC/R)
 
Sector:
Commercial/Industrial
 
Required Overnight Travel:
0%
 
Shift:
First Shift
 
Job Description:
JOB TITLE: Remote Diagnostics Technician DATE: October 15, 2020 REPORTS TO: Service Manager BUSINESS UNIT: ECCI STATUS: Full Time FLSA: Hourly/Non-Exempt ===================================================================== JOB SUMMARY Remote Diagnostics Technician (RDT) responsibilities are to complete service calls and offer technical support for Energy Management Systems installed at customer’s facilities. Customers request service via email or phone calls for RDT to log in, identify any system deficiencies, and report to customers to assess and determine if repairs were made via software, or if a service technician is required on site. As service technicians get dispatched to sites for repairs, RDT is expected to assist them with reporting feedback and offering technical support and wiring diagrams. After hours work will be phone support with remote access from home to assist with emergency calls only. Our company is a team environment, and we need team players. REQUIRED SKILLS • HVAC Equipment Background with HVAC Application Troubleshooting Knowledge • Basic Computer Skills with Knowledge of Basic Information Technology • Microsoft Office • Great Verbal and Communication Skills • Good Attitude with a Strong Work Ethic are a Must PREFERRED SKILLS • Some Field Experience (Maybe expected to complete onsite service calls. • Basic Networking knowledge a plus. Qualified Applicants should email to jobs@energycontrol.com The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as being an all-encompassing list of the essential functions, responsibilities or requirements.
Hvac Job Number: J00156021
 
Primary Location:  Fort Lauderdale, Florida
 
Positions: Technician (Chillers); Technician (DDC); Technician (Geothermal); Technician (HVAC/R)
 
Sector: Commercial/Industrial
 
Required Overnight Travel: 0%
 
Shift: First Shift
 
Job Description: JOB TITLE: Remote Diagnostics Technician DATE: October 15, 2020 REPORTS TO: Service Manager BUSINESS UNIT: ECCI STATUS: Full Time FLSA: Hourly/Non-Exempt ===================================================================== JOB SUMMARY Remote Diagnostics Technician (RDT) responsibilities are to complete service calls and offer technical support for Energy Management Systems installed at customer’s facilities. Customers request service via email or phone calls for RDT to log in, identify any system deficiencies, and report to customers to assess and determine if repairs were made via software, or if a service technician is required on site. As service technicians get dispatched to sites for repairs, RDT is expected to assist them with reporting feedback and offering technical support and wiring diagrams. After hours work will be phone support with remote access from home to assist with emergency calls only. Our company is a team environment, and we need team players. REQUIRED SKILLS • HVAC Equipment Background with HVAC Application Troubleshooting Knowledge • Basic Computer Skills with Knowledge of Basic Information Technology • Microsoft Office • Great Verbal and Communication Skills • Good Attitude with a Strong Work Ethic are a Must PREFERRED SKILLS • Some Field Experience (Maybe expected to complete onsite service calls. • Basic Networking knowledge a plus. Qualified Applicants should email to jobs@energycontrol.com The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as being an all-encompassing list of the essential functions, responsibilities or requirements.
 

Preferred Skills and Education


Minimum Experience Required:
Experienced (2-4 years)
Minimum Education Required:
High School Diploma
Certifications:
 
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