Hvac Office Staff

Atlanta, Georgia


Hvac Job Number:
J00153066
 
Primary Location:
Atlanta, Georgia
 
Positions:
Administrative Support (NEW); Dispatcher; Manager; Office Manager (NEW)
 
Sector:
Commercial/Industrial; Residential/Light Commercial
 
Required Overnight Travel:
0%
 
Shift:
First Shift
 
Job Description:
HVAC DISPATCH / OFFICE MANAGER (atlanta) Fast Growing HVAC company in need of experienced dispatcher. Applicants must possess excellent customer service skills, communication skills, positive attitude and be a team player. Attention to detail and multi-tasking skills are an absolute must! Desired Skills and Experience General computer and Microsoft Office skills a must. Position will also include: ? Scheduled properties for service ? Review and process work orders ? Confirm scheduled appointments ? Order parts from manufacturer and create purchase orders ? Route technicians calls for the day ? Assist technician with any concerns throughout the day ? Communicate with property management companies regarding pending work orders ? Scheduled properties for service ? Perform quality control to ensure highest quality for customer care and resolution to their complaint ? Posting invoices and assuring all payments are collected and accounted for. ? Dispatching a/c technician's to service calls. ? Notating all customer accounts for accurate results and outcome of completion. ? Tracking fleet vehicles to keep track of time technicians were on and off the job site. ? Processing credit card payments for customer orders. ? Updating and mailing invoices to customers to ensure renewal of maintenance programs for their air conditioning needs. Minimum 2 years of experience in HVAC, PLUMBING, OR ELECTRICAL Service dispatching and logistics - Must have excellent customer service skills, neat and a good attitude - Able to follow task from beginning to completion - Strong computer skills with knowledge of MS Office and web based software - Must have a valid license - Must be able to pass a drug test and background check - Must be willing to work long hours and some weekends during summer and severe weather. - Must have verifiable working references.
Hvac Job Number: J00153066
 
Primary Location:  Atlanta, Georgia
 
Positions: Administrative Support (NEW); Dispatcher; Manager; Office Manager (NEW)
 
Sector: Commercial/Industrial; Residential/Light Commercial
 
Required Overnight Travel: 0%
 
Shift: First Shift
 
Job Description: HVAC DISPATCH / OFFICE MANAGER (atlanta) Fast Growing HVAC company in need of experienced dispatcher. Applicants must possess excellent customer service skills, communication skills, positive attitude and be a team player. Attention to detail and multi-tasking skills are an absolute must! Desired Skills and Experience General computer and Microsoft Office skills a must. Position will also include: ? Scheduled properties for service ? Review and process work orders ? Confirm scheduled appointments ? Order parts from manufacturer and create purchase orders ? Route technicians calls for the day ? Assist technician with any concerns throughout the day ? Communicate with property management companies regarding pending work orders ? Scheduled properties for service ? Perform quality control to ensure highest quality for customer care and resolution to their complaint ? Posting invoices and assuring all payments are collected and accounted for. ? Dispatching a/c technician's to service calls. ? Notating all customer accounts for accurate results and outcome of completion. ? Tracking fleet vehicles to keep track of time technicians were on and off the job site. ? Processing credit card payments for customer orders. ? Updating and mailing invoices to customers to ensure renewal of maintenance programs for their air conditioning needs. Minimum 2 years of experience in HVAC, PLUMBING, OR ELECTRICAL Service dispatching and logistics - Must have excellent customer service skills, neat and a good attitude - Able to follow task from beginning to completion - Strong computer skills with knowledge of MS Office and web based software - Must have a valid license - Must be able to pass a drug test and background check - Must be willing to work long hours and some weekends during summer and severe weather. - Must have verifiable working references.
 

Preferred Skills and Education


Minimum Experience Required:
Experienced (2-4 years)
Minimum Education Required:
Associates Degree
Certifications:
 
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