Hvac HVAC Service Manager

Norcross, Georgia


Hvac Job Number:
J0013bee1
 
Primary Location:
Norcross, Georgia
 
Positions:
Installation Manager; Manager; Service Manager
 
Sector:
Residential/Light Commercial
 
Required Overnight Travel:
0%
 
Shift:
First Shift
 
Job Description:
ARS of Norcross, GA, a national leader in the home services industry. We are looking for a LEADER who is able to MOTIVATE, TRAIN AND LEAD a Service Team to success! We seek a skilled Manager to oversee the installation of residential and light commercial HVAC systems. A proven track record and prior Service Management experience in the HVAC industry is a must. In this highly visible role, this individual will be responsible for driving service for our residential and light commercial HVAC operations. You must be able to evaluate, analyze, and monitor our market area to ensure our service team is meeting objectives and goals. ESSENTIAL FUNCTIONS: Supervise and delegate service employees, which includes involvement in hiring decisions, coordinating employee schedules, conducting staff meetings, training employees, evaluating performance, and supervising work assignments. Coach and motivate technicians to work at their maximum productivity; coach, train and develop technicians to increase work and sales skills. Provide technical support to the field via radio, telephone, and/or at job sites. Review and audit technician paperwork daily; ensure that all equipment is in proper operating condition, to include maintaining high quality appearance of vans and equipment. Oversee the dispatch function for our HVAC Service Technicians to ensure the appropriate technician is selected based on customer needs. Resolve customer issues and complaints to ensure customer satisfaction. Conduct site surveys. Other duties as assigned. BASIC QUALIFICATIONS: Must have technical HVAC experience Minimum of 5 years of management experience Must have managed a service team in the HVAC industry Consistent track record of meeting or exceeding annual sales objectives Able to operate in a dynamic, fast-paced environment and adapt to a changing environment American Residential Services requires all prospective employees to undergo a complete background check including a department of motor vehicle records check and drug screening. ARS/Rescue Rooter - "United By Exceptional Service" We are an equal opportunity employer AA EOE M/F D/V
Hvac Job Number: J0013bee1
 
Primary Location:  Norcross, Georgia
 
Positions: Installation Manager; Manager; Service Manager
 
Sector: Residential/Light Commercial
 
Required Overnight Travel: 0%
 
Shift: First Shift
 
Job Description: ARS of Norcross, GA, a national leader in the home services industry. We are looking for a LEADER who is able to MOTIVATE, TRAIN AND LEAD a Service Team to success! We seek a skilled Manager to oversee the installation of residential and light commercial HVAC systems. A proven track record and prior Service Management experience in the HVAC industry is a must. In this highly visible role, this individual will be responsible for driving service for our residential and light commercial HVAC operations. You must be able to evaluate, analyze, and monitor our market area to ensure our service team is meeting objectives and goals. ESSENTIAL FUNCTIONS: Supervise and delegate service employees, which includes involvement in hiring decisions, coordinating employee schedules, conducting staff meetings, training employees, evaluating performance, and supervising work assignments. Coach and motivate technicians to work at their maximum productivity; coach, train and develop technicians to increase work and sales skills. Provide technical support to the field via radio, telephone, and/or at job sites. Review and audit technician paperwork daily; ensure that all equipment is in proper operating condition, to include maintaining high quality appearance of vans and equipment. Oversee the dispatch function for our HVAC Service Technicians to ensure the appropriate technician is selected based on customer needs. Resolve customer issues and complaints to ensure customer satisfaction. Conduct site surveys. Other duties as assigned. BASIC QUALIFICATIONS: Must have technical HVAC experience Minimum of 5 years of management experience Must have managed a service team in the HVAC industry Consistent track record of meeting or exceeding annual sales objectives Able to operate in a dynamic, fast-paced environment and adapt to a changing environment American Residential Services requires all prospective employees to undergo a complete background check including a department of motor vehicle records check and drug screening. ARS/Rescue Rooter - "United By Exceptional Service" We are an equal opportunity employer AA EOE M/F D/V
 

Preferred Skills and Education


Minimum Experience Required:
Mid-Career (5-10 years)
Minimum Education Required:
High School Diploma
Certifications:
EPA 608 Type I; EPA 608 Type II; EPA 608 Type III; EPA 608 Universal; Master HVAC License
Required Skills:
 
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