Hvac HVAC Service Manager

Mokena, Illinois


Hvac Job Number:
J00149a0d
 
Primary Location:
Mokena, Illinois
 
Positions:
Field Supervisor; Finance/Accounting Manager; Foreman; General Manager; Installation Manager; Manager; Operations Manager; Project Manager; QA/QC Manager; Service Manager
 
Sector:
Commercial/Industrial; Manufacturing (including Sheet Metal Shops); Residential/Light Commercial; Wholesale Supply/Manufacturer Rep
 
Required Overnight Travel:
0%
 
Shift:
First Shift
 
Job Description:
HVAC Operations Manager Oversee and manage Installers: • Oversee daily installation schedules • Installer vacation schedule • Installer reviews • Review of all start up sheets, quality control forms, and installation documents • Review of customer concerns and complaints • Provide technical support for Installers in the field • Facilitate weekly installation meetings • Installation development and training. • Identify performance deficiencies and develop a plan to correct deficiencies • Plan a development path for each Installer and an annual training plan • Review quality audits on installations • Review job layouts for compliance with industry standards Oversee and manage Dispatcher: • Dispatcher vacation scheduling • Dispatcher performance review • Setting Dispatcher goals • Oversee daily dispatching scheduling Oversee and manage Service Specialist: • Service Specialist (SS) vacation scheduling • SS performance review • Setting SS goals • Setting work schedule • Assign install job responsibility • Review quality audits Oversee and manage Service Technicians: • Technician vacation schedule • Technician reviews • Daily review of service tickets and invoices • Review of customer concerns and complaints • Provide technical support for Service Technicians in the field • Facilitate weekly Technician meetings • Manage Service Technician performance numbers and metrics. • Technician development and training. • Identify performance deficiencies and develop a plan to correct deficiencies • Plan a development path for each technician and an annual training plan Oversee and manage the warehouse: • Maintain shop and parts room housekeeping/organization • Oversee and manage inventory of parts, supplies, and equipment • Maintaining Service Technician vehicle inventory • Schedule staging and pulling installation jobs • Perform weekly inventory checks • Maintain Installation trucks inventory General Responsibilities: • Maintain Freon certification • Maintain NATE Heat Pump Service Certification • Daily monitor time cards for accuracy • Maintain training requirements for field personnel • Recruiting and training of install staff • Provide safety and technical training • Attend off-site training with install and service staff as necessary Schedule Typical Monday – Friday 6:30 AM – 5:30 PM Compensation Plan Salary: Annual salary is $80,000-$100,000 Company vehicle and phone. Yearly Company Performance Bonus
Hvac Job Number: J00149a0d
 
Primary Location:  Mokena, Illinois
 
Positions: Field Supervisor; Finance/Accounting Manager; Foreman; General Manager; Installation Manager; Manager; Operations Manager; Project Manager; QA/QC Manager; Service Manager
 
Sector: Commercial/Industrial; Manufacturing (including Sheet Metal Shops); Residential/Light Commercial; Wholesale Supply/Manufacturer Rep
 
Required Overnight Travel: 0%
 
Shift: First Shift
 
Job Description: HVAC Operations Manager Oversee and manage Installers: • Oversee daily installation schedules • Installer vacation schedule • Installer reviews • Review of all start up sheets, quality control forms, and installation documents • Review of customer concerns and complaints • Provide technical support for Installers in the field • Facilitate weekly installation meetings • Installation development and training. • Identify performance deficiencies and develop a plan to correct deficiencies • Plan a development path for each Installer and an annual training plan • Review quality audits on installations • Review job layouts for compliance with industry standards Oversee and manage Dispatcher: • Dispatcher vacation scheduling • Dispatcher performance review • Setting Dispatcher goals • Oversee daily dispatching scheduling Oversee and manage Service Specialist: • Service Specialist (SS) vacation scheduling • SS performance review • Setting SS goals • Setting work schedule • Assign install job responsibility • Review quality audits Oversee and manage Service Technicians: • Technician vacation schedule • Technician reviews • Daily review of service tickets and invoices • Review of customer concerns and complaints • Provide technical support for Service Technicians in the field • Facilitate weekly Technician meetings • Manage Service Technician performance numbers and metrics. • Technician development and training. • Identify performance deficiencies and develop a plan to correct deficiencies • Plan a development path for each technician and an annual training plan Oversee and manage the warehouse: • Maintain shop and parts room housekeeping/organization • Oversee and manage inventory of parts, supplies, and equipment • Maintaining Service Technician vehicle inventory • Schedule staging and pulling installation jobs • Perform weekly inventory checks • Maintain Installation trucks inventory General Responsibilities: • Maintain Freon certification • Maintain NATE Heat Pump Service Certification • Daily monitor time cards for accuracy • Maintain training requirements for field personnel • Recruiting and training of install staff • Provide safety and technical training • Attend off-site training with install and service staff as necessary Schedule Typical Monday – Friday 6:30 AM – 5:30 PM Compensation Plan Salary: Annual salary is $80,000-$100,000 Company vehicle and phone. Yearly Company Performance Bonus
 

Preferred Skills and Education


Minimum Experience Required:
Mid-Career (5-10 years)
Minimum Education Required:
High School Diploma
Certifications:
 
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