HVAC Service Technician

Rising Sun, Maryland


Hvac Job Number:
J001504e1
 
Primary Location:
Rising Sun, Maryland
 
Positions:
Installer; Technician (Ammonia Refrigeration); Technician (Appliance Repair); Technician (Boilers); Technician (Chillers); Technician (Commercial Cooking Equipment); Technician (Commercial Refrigeration); Technician (DDC); Technician (Geothermal); Technician (HVAC/R)
 
Sector:
Commercial/Industrial; Residential/Light Commercial
 
Required Overnight Travel:
0%
 
Shift:
First Shift
 
Job Description:
Responsible for diagnosing and repairing HVAC/R equipment failures and customer comfort issues. Selects the appropriate diagnostic and repair charges from the flat rate book per company policy. Maintains required levels of truck stock items. Advises Service Manager or Service Dispatcher at such time as the assigned project begins to fall behind average repair times. Works with Service Manager, General Manager and Service Dispatcher on ideas for reducing the cost of service department. Reports to first call from home ready to work at the designated start time. •Reports directly to first call of the day. •Properly diagnosis and repair HVAC/R equipment. •Explains services and policies prior to diagnostic and repair. •Charge and collect for all work performed, per company policy and procedures. •Complete paper work daily, recording all hours and materials used on each job before leaving that site. Turns in all completed paperwork and related forms with revenue to Service Manager or Service Dispatcher daily or as directed. •Complete quality work on or below budgeted labor hours, per flat rate book. •Make sure that customers are satisfied with services rendered before leaving site. •Assist installation or fabrication department, with installs or fabrication as directed by the Service Manager or Service Dispatcher. •Keep entire work area neat and organized and free of scrap and debris, foot or fingerprints. •Contact the office after each service call to be dispatched to the next call. •Provide customers with information on company’s maintenance contracts. •Provide customers with information on new equipment, when repairs are above $275.00 or on all equipment over 10 years of age. Recommend new equipment as a viable option to expensive repairs. Forward information to Service Manager for communication to sales. •Other duties as assigned.
Hvac Job Number: J001504e1
 
Primary Location:  Rising Sun, Maryland
 
Positions: Installer; Technician (Ammonia Refrigeration); Technician (Appliance Repair); Technician (Boilers); Technician (Chillers); Technician (Commercial Cooking Equipment); Technician (Commercial Refrigeration); Technician (DDC); Technician (Geothermal); Technician (HVAC/R)
 
Sector: Commercial/Industrial; Residential/Light Commercial
 
Required Overnight Travel: 0%
 
Shift: First Shift
 
Job Description: Responsible for diagnosing and repairing HVAC/R equipment failures and customer comfort issues. Selects the appropriate diagnostic and repair charges from the flat rate book per company policy. Maintains required levels of truck stock items. Advises Service Manager or Service Dispatcher at such time as the assigned project begins to fall behind average repair times. Works with Service Manager, General Manager and Service Dispatcher on ideas for reducing the cost of service department. Reports to first call from home ready to work at the designated start time. •Reports directly to first call of the day. •Properly diagnosis and repair HVAC/R equipment. •Explains services and policies prior to diagnostic and repair. •Charge and collect for all work performed, per company policy and procedures. •Complete paper work daily, recording all hours and materials used on each job before leaving that site. Turns in all completed paperwork and related forms with revenue to Service Manager or Service Dispatcher daily or as directed. •Complete quality work on or below budgeted labor hours, per flat rate book. •Make sure that customers are satisfied with services rendered before leaving site. •Assist installation or fabrication department, with installs or fabrication as directed by the Service Manager or Service Dispatcher. •Keep entire work area neat and organized and free of scrap and debris, foot or fingerprints. •Contact the office after each service call to be dispatched to the next call. •Provide customers with information on company’s maintenance contracts. •Provide customers with information on new equipment, when repairs are above $275.00 or on all equipment over 10 years of age. Recommend new equipment as a viable option to expensive repairs. Forward information to Service Manager for communication to sales. •Other duties as assigned.
 

Preferred Skills and Education


Minimum Experience Required:
Experienced (2-4 years)
Minimum Education Required:
High School Diploma
Certifications:
 
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