Hvac Dispatcher/Quote Specialist

Medford, Massachusetts


Hvac Job Number:
J00138e04
 
Primary Location:
Medford, Massachusetts
 
Positions:
Dispatcher; Purchasing
 
Sector:
Commercial/Industrial; Residential/Light Commercial
 
Required Overnight Travel:
0%
 
Shift:
First Shift
 
Job Description:
Medford Wellington Service is a leading and rapidly growing HVAC and refrigeration service, plumbing, and electrical contractor in New England since 1967. We are looking for an experienced, well qualified dispatcher to help support our team. This is a full time position Monday through Friday with staggered shifts between 7:00 am and 6:00 pm. Employee will be fully responsible for dispatch duties for assigned technicians. Dispatch duties will include planning and dispatching first calls for assigned technicians, the evening before. Dispatching demand services that come in overnight and during the current day. Planning the scheduling and dispatching of Preventive Maintenance services. Employee will primarily focus on scheduling Demand service and PMs for customers in their assigned geographic area. Responsibility for answering phones a rotational basis. Employee will also handle on-call assignments. Typically, these assignments come up every 6-8 weeks. On call dispatch responsibilities are covered by the assigned dispatcher from Saturday am through Sunday pm. There may be various other assigned tasks, not mentioned.
Hvac Job Number: J00138e04
 
Primary Location:  Medford, Massachusetts
 
Positions: Dispatcher; Purchasing
 
Sector: Commercial/Industrial; Residential/Light Commercial
 
Required Overnight Travel: 0%
 
Shift: First Shift
 
Job Description: Medford Wellington Service is a leading and rapidly growing HVAC and refrigeration service, plumbing, and electrical contractor in New England since 1967. We are looking for an experienced, well qualified dispatcher to help support our team. This is a full time position Monday through Friday with staggered shifts between 7:00 am and 6:00 pm. Employee will be fully responsible for dispatch duties for assigned technicians. Dispatch duties will include planning and dispatching first calls for assigned technicians, the evening before. Dispatching demand services that come in overnight and during the current day. Planning the scheduling and dispatching of Preventive Maintenance services. Employee will primarily focus on scheduling Demand service and PMs for customers in their assigned geographic area. Responsibility for answering phones a rotational basis. Employee will also handle on-call assignments. Typically, these assignments come up every 6-8 weeks. On call dispatch responsibilities are covered by the assigned dispatcher from Saturday am through Sunday pm. There may be various other assigned tasks, not mentioned.
 

Preferred Skills and Education


Minimum Experience Required:
Entry Level (less than 2 years)
Minimum Education Required:
High School Diploma
Certifications:
 
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