Hvac Refrigeration Customer Svc./Dispatcher

Farmingdale, New York


Hvac Job Number:
J000df532
 
Primary Location:
Farmingdale, New York
 
Positions:
Dispatcher
 
Sector:
Commercial/Industrial; Residential/Light Commercial; Wholesale Supply/Manufacturer Rep
 
Required Overnight Travel:
0%
 
Shift:
First Shift
 
Job Description:
Job Purpose: Responsible for handling high volume incoming calls from existing and new customers in a professional manner for a busy refrigeration company. . Duties: • Take and understand all relevant technical information required to create a service call. • Develop a working relationship with customers and know all of the key accounts and people. • Check all emails and respond to any open items or requests for new quotes. • Send out quotes and follow up with customers. • Assist in dispatching technicians to service calls. • All other duties as assigned. Skills/Qualifications: • Refrigeration technical background. • Excellent phone manners and listening skills. • Excellent computer skills. • Maintains professional appearance. • Must be detail oriented with ability to multi task. • Dependable.
Hvac Job Number: J000df532
 
Primary Location:  Farmingdale, New York
 
Positions:  Dispatcher
 
Sector:  Commercial/Industrial; Residential/Light Commercial; Wholesale Supply/Manufacturer Rep
 
Required Overnight Travel: 0%
 
Shift: First Shift
 
Job Description: Job Purpose: Responsible for handling high volume incoming calls from existing and new customers in a professional manner for a busy refrigeration company. . Duties: • Take and understand all relevant technical information required to create a service call. • Develop a working relationship with customers and know all of the key accounts and people. • Check all emails and respond to any open items or requests for new quotes. • Send out quotes and follow up with customers. • Assist in dispatching technicians to service calls. • All other duties as assigned. Skills/Qualifications: • Refrigeration technical background. • Excellent phone manners and listening skills. • Excellent computer skills. • Maintains professional appearance. • Must be detail oriented with ability to multi task. • Dependable.
 

Preferred Skills and Education


Minimum Experience Required:
Experienced (2-4 years)
Minimum Education Required:
High School Diploma
Certifications:
 
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