Hvac Office Staff

Hicksville, New York


Hvac Job Number:
J0012ed38
 
Primary Location:
Hicksville, New York
 
Positions:
Administrative Support; Office Manager; Operations Manager
 
Sector:
Commercial/Industrial; Residential/Light Commercial; Wholesale Supply/Manufacturer Rep
 
Required Overnight Travel:
0%
 
Shift:
First Shift
 
Job Description:
• Daily scheduling of field service technicians • Direct interaction with customers in need of service • Answer in-bound calls • Make outbound calls to schedule service • Maintain customer database • Ensure compliance with company standards and procedures are met • Coordinate and manage projects tasks to ensure project delivery of all manufacturer parts and completion of jobs and within allotted budgets and timelines • Ensure compliance with company standards and procedures are met • Provide direction and guidance to internal team members to achieve performance targets • Identify problems in our operations process and resolve them in a timely manner • Maintain clear and accurate operations documents/procedures for reference purposes
Hvac Job Number: J0012ed38
 
Primary Location:  Hicksville, New York
 
Positions: Administrative Support; Office Manager; Operations Manager
 
Sector: Commercial/Industrial; Residential/Light Commercial; Wholesale Supply/Manufacturer Rep
 
Required Overnight Travel: 0%
 
Shift: First Shift
 
Job Description: • Daily scheduling of field service technicians • Direct interaction with customers in need of service • Answer in-bound calls • Make outbound calls to schedule service • Maintain customer database • Ensure compliance with company standards and procedures are met • Coordinate and manage projects tasks to ensure project delivery of all manufacturer parts and completion of jobs and within allotted budgets and timelines • Ensure compliance with company standards and procedures are met • Provide direction and guidance to internal team members to achieve performance targets • Identify problems in our operations process and resolve them in a timely manner • Maintain clear and accurate operations documents/procedures for reference purposes
 

Preferred Skills and Education


Minimum Experience Required:
Entry Level (less than 2 years)
Minimum Education Required:
High School Diploma
Certifications:
Required Skills:
 
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