Hvac Service Dispatcher

White Plains, New York


Hvac Job Number:
J0014c85a
 
Primary Location:
White Plains, New York
 
Positions:
Purchasing; Instructor/Trainer
 
Sector:
Residential/Light Commercial; Commercial/Industrial; Wholesale Supply/Manufacturer Rep; Manufacturing (including Sheet Metal Shops)
 
Required Overnight Travel:
0%
 
Shift:
First Shift
 
Job Description:
Title: Service Dispatcher Company Description: Our client is a prominent Mechanical Contractor in the West Chester County, NY area. They are seeking a service dispatcher to join their team. Responsibilities Include but Not Limited to: Receive service calls via fax, email, and phone from potential customers and team of 10 technicians Enter all service requests and manage purchase orders Dispatch field technicians to service requests according to priority and location Learn and operate global edge accounting software Receive updates and review completed work orders from technicians daily Coordinate with customers for future service calls Either order parts as needed or pass along order information to appropriate team member Obtain estimates for equipment and or parts as needed for the field technicians, order parts, and provide purchase orders Daily interaction with clients and vendors Coordinate all aspects of service including, parts, jobs, customers and input into profitability Location: White Plains, NY Qualifications: Working knowledge of HVAC industry Knowledge of global edge accounting software is a plus Team oriented personality 2 years experience working with field technicians (HVAC preferred, or plumbing, fire & security) Good organizational skills Strong computer and communication skills
Hvac Job Number: J0014c85a
 
Primary Location:  White Plains, New York
 
Positions: Purchasing; Instructor/Trainer
 
Sector: Residential/Light Commercial; Commercial/Industrial; Wholesale Supply/Manufacturer Rep; Manufacturing (including Sheet Metal Shops)
 
Required Overnight Travel: 0%
 
Shift: First Shift
 
Job Description: Title: Service Dispatcher Company Description: Our client is a prominent Mechanical Contractor in the West Chester County, NY area. They are seeking a service dispatcher to join their team. Responsibilities Include but Not Limited to: Receive service calls via fax, email, and phone from potential customers and team of 10 technicians Enter all service requests and manage purchase orders Dispatch field technicians to service requests according to priority and location Learn and operate global edge accounting software Receive updates and review completed work orders from technicians daily Coordinate with customers for future service calls Either order parts as needed or pass along order information to appropriate team member Obtain estimates for equipment and or parts as needed for the field technicians, order parts, and provide purchase orders Daily interaction with clients and vendors Coordinate all aspects of service including, parts, jobs, customers and input into profitability Location: White Plains, NY Qualifications: Working knowledge of HVAC industry Knowledge of global edge accounting software is a plus Team oriented personality 2 years experience working with field technicians (HVAC preferred, or plumbing, fire & security) Good organizational skills Strong computer and communication skills
 

Preferred Skills and Education


Minimum Experience Required:
Entry Level (less than 2 years)
Minimum Education Required:
High School Diploma
Certifications:
 
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