Hvac Lead HVAC Installer

Hillsborough, New Jersey


Hvac Job Number:
J0014fc31
 
Primary Location:
Hillsborough, New Jersey
 
Positions:
Installer
 
Sector:
Residential/Light Commercial
 
Required Overnight Travel:
0%
 
Shift:
First Shift
 
Job Description:
General Description Responsible for the complete and satisfactory installation of residential HVAC equipment and accessories. Oversees the work of Install Helpers to ensure work is performed correctly. Communicates with customer to answer questions, resolve problems, and ensure complete customer satisfaction. Works under the direction of the Field Supervisor or General Manager. Duties & Responsibilities • Works under minimum supervision to install HVAC equipment and accessories in the customer’s home. • Installs heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacture specifications. As needed, performs limited diagnostics. • Designs, fabricates, and installs various ducts and duct fittings as required. • Performs start-ups on air conditioning and heating systems and other components. • Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction. Effectively communicates with customer regarding questions, concerns, and problems. • Promotes products and services to the customer. Calls Lead Coordinator with specifics on replacement product sales leads generated from customer service visit. • Responsible for delivery and removal of equipment needed to complete the installation work. • Ensures company property, vehicles, and tools are being properly used, maintained, and accounted for. • Following standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to branch, and orders/replenishes vehicle stock as needed. • Responsible for keeping installation vehicle clean and neat both inside and outside in keeping with the company’s professional image. • Completes all paperwork in a neat, accurate, thorough, and timely manner. Collects payment from customer. • Represents the company professionally, honestly, and ethically in all business matters and concerns. • Performs similar/other duties as needed or assigned. Health & Safety Roles & Responsibilities: • Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately. • Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately. • Corrects substandard acts or conditions within area of control. • Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s) • Never removes or renders ineffective any safety guards, devices, or clothing prescribed to be in place or worn. • Complies with the general rules as prescribed by company program(s) procedure(s) • Operates devises or equipment as prescribed by company program(s) or procedure(s) • Participates in any safety initiatives, teams, or committees. • Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately. • Provides input on developing safety initiatives and plans to eliminate exposures that could cause accidents. • Does not perform act that may endanger the safety or well being of others • Does not engage in any pranks, contests, or rough boisterous behavior. • Works in compliance with applicable legislative requirement. Qualifications • High school diploma or GED with additional training in HVAC installation preferred. • Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area. • Knowledge of the fundamentals of the operational functionality of residential heating, air conditioning, and ventilation equipment as well as related accessories. • Experience in, and proficient at, installing residential heating, air conditioning, ventilation, and refrigeration equipment, as well as related accessories, successfully and without supervision. • Knowledge of the layout and installation requirements of residential duct work and duct fittings. • Proficient mechanical aptitude and the ability to operate all necessary tools and equipment. • Proficient and able to operate all necessary tools and equipment to perform various service projects. • Basic skills in reading wiring diagrams and troubleshooting problems with electrical, refrigerant, and duct systems on residential HVAC equipment. • Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns. • Effective and efficient time-management and organizational skills. • Valid driver’s license with acceptable driving record. • Available to work flexible hours and on-call shifts as needed. • Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl. • Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception. Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds
Hvac Job Number: J0014fc31
 
Primary Location:  Hillsborough, New Jersey
 
Positions: Installer
 
Sector: Residential/Light Commercial
 
Required Overnight Travel: 0%
 
Shift: First Shift
 
Job Description: General Description Responsible for the complete and satisfactory installation of residential HVAC equipment and accessories. Oversees the work of Install Helpers to ensure work is performed correctly. Communicates with customer to answer questions, resolve problems, and ensure complete customer satisfaction. Works under the direction of the Field Supervisor or General Manager. Duties & Responsibilities • Works under minimum supervision to install HVAC equipment and accessories in the customer’s home. • Installs heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacture specifications. As needed, performs limited diagnostics. • Designs, fabricates, and installs various ducts and duct fittings as required. • Performs start-ups on air conditioning and heating systems and other components. • Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction. Effectively communicates with customer regarding questions, concerns, and problems. • Promotes products and services to the customer. Calls Lead Coordinator with specifics on replacement product sales leads generated from customer service visit. • Responsible for delivery and removal of equipment needed to complete the installation work. • Ensures company property, vehicles, and tools are being properly used, maintained, and accounted for. • Following standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to branch, and orders/replenishes vehicle stock as needed. • Responsible for keeping installation vehicle clean and neat both inside and outside in keeping with the company’s professional image. • Completes all paperwork in a neat, accurate, thorough, and timely manner. Collects payment from customer. • Represents the company professionally, honestly, and ethically in all business matters and concerns. • Performs similar/other duties as needed or assigned. Health & Safety Roles & Responsibilities: • Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately. • Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately. • Corrects substandard acts or conditions within area of control. • Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s) • Never removes or renders ineffective any safety guards, devices, or clothing prescribed to be in place or worn. • Complies with the general rules as prescribed by company program(s) procedure(s) • Operates devises or equipment as prescribed by company program(s) or procedure(s) • Participates in any safety initiatives, teams, or committees. • Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately. • Provides input on developing safety initiatives and plans to eliminate exposures that could cause accidents. • Does not perform act that may endanger the safety or well being of others • Does not engage in any pranks, contests, or rough boisterous behavior. • Works in compliance with applicable legislative requirement. Qualifications • High school diploma or GED with additional training in HVAC installation preferred. • Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area. • Knowledge of the fundamentals of the operational functionality of residential heating, air conditioning, and ventilation equipment as well as related accessories. • Experience in, and proficient at, installing residential heating, air conditioning, ventilation, and refrigeration equipment, as well as related accessories, successfully and without supervision. • Knowledge of the layout and installation requirements of residential duct work and duct fittings. • Proficient mechanical aptitude and the ability to operate all necessary tools and equipment. • Proficient and able to operate all necessary tools and equipment to perform various service projects. • Basic skills in reading wiring diagrams and troubleshooting problems with electrical, refrigerant, and duct systems on residential HVAC equipment. • Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns. • Effective and efficient time-management and organizational skills. • Valid driver’s license with acceptable driving record. • Available to work flexible hours and on-call shifts as needed. • Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl. • Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception. Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds
 

Preferred Skills and Education


Minimum Experience Required:
Experienced (2-4 years)
Minimum Education Required:
High School Diploma
Certifications:
 
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