Hvac Customer Service/Dispatcher

Pinehaven, South Carolina


Hvac Job Number:
J00130db1
 
Primary Location:
Pinehaven, South Carolina
 
Positions:
Dispatcher
 
Sector:
Residential/Light Commercial
 
Required Overnight Travel:
0%
 
Shift:
First Shift
 
Job Description:
ARS/Rescue Rooter, located in North Charleston, a national leader in residential HVAC and plumbing services is seeking Customer Service Representatives/Dispatchers. The qualified candidate must have the ability to work in a fast paced environment while being self motivated to provide exceptional customer service. Must have effective listening and verbal communication skills, proven ability to meet/exceed set goals, and receptive to constant coaching and feedback. The candidate will have experience gathering customer information and inputting the information in the computer. This position requires evenings and weekends. Service industry experience highly preferred! In addition to a great work environment the company provides a full range of benefits including: Medical/Dental/Vision Insurances Basic & Optional Life Insurance Paid PTO and Holidays 401(k) Retirement Plan Employee Assistance Program Health-Care Flex Accounts Short- & Long-Term Disability Requirements Answer customer calls in a busy office environment Schedule appointments for customers requesting service. Enter customer data in the computer. Handle all customers in a professional manner. Provide timely response and feedback to the customer regarding customer questions. Forward calls, as appropriate to other members of the staff in other departments. Makes outbound calls to customer to schedule appointments for their maintenance agreement. Prior dispatching experience a plus Pre-employment drug testing and background checks required. ARS/Rescue Rooter. United by Exceptional Service! We are an Equal Opportunity Employer AA EOE M/F/D/V
Hvac Job Number: J00130db1
 
Primary Location:  Pinehaven, South Carolina
 
Positions: Dispatcher
 
Sector: Residential/Light Commercial
 
Required Overnight Travel: 0%
 
Shift: First Shift
 
Job Description: ARS/Rescue Rooter, located in North Charleston, a national leader in residential HVAC and plumbing services is seeking Customer Service Representatives/Dispatchers. The qualified candidate must have the ability to work in a fast paced environment while being self motivated to provide exceptional customer service. Must have effective listening and verbal communication skills, proven ability to meet/exceed set goals, and receptive to constant coaching and feedback. The candidate will have experience gathering customer information and inputting the information in the computer. This position requires evenings and weekends. Service industry experience highly preferred! In addition to a great work environment the company provides a full range of benefits including: Medical/Dental/Vision Insurances Basic & Optional Life Insurance Paid PTO and Holidays 401(k) Retirement Plan Employee Assistance Program Health-Care Flex Accounts Short- & Long-Term Disability Requirements Answer customer calls in a busy office environment Schedule appointments for customers requesting service. Enter customer data in the computer. Handle all customers in a professional manner. Provide timely response and feedback to the customer regarding customer questions. Forward calls, as appropriate to other members of the staff in other departments. Makes outbound calls to customer to schedule appointments for their maintenance agreement. Prior dispatching experience a plus Pre-employment drug testing and background checks required. ARS/Rescue Rooter. United by Exceptional Service! We are an Equal Opportunity Employer AA EOE M/F/D/V
 

Preferred Skills and Education


Minimum Experience Required:
Experienced (2-4 years)
Minimum Education Required:
High School Diploma
Certifications:
Required Skills:
 
HVAC Jobs HVAC Jobs HVAC Jobs HVAC Jobs HVAC Jobs