Hvac HVAC Service Manager

Alvin, Texas


Hvac Job Number:
J00143254
 
Primary Location:
Alvin, Texas
 
Positions:
Field Supervisor; Finance/Accounting Manager; Foreman; General Manager; Installation Manager; Manager; Operations Manager; Project Manager; QA/QC Manager; Service Manager
 
Sector:
Commercial/Industrial; Residential/Light Commercial
 
Required Overnight Travel:
0%
 
Shift:
First Shift
 
Job Description:
Be part of a rapidly growing HVAC company with a national footprint working in the residential and light commercial space. This locally owned and operated business believes in always putting customers first by providing a world-class service experience. We value our employees and strive to maintain an exceptional work environment that rewards performance and provides training and support. We are a young and ambitious company looking for driven individuals who are interested in building something special. The Operations Manager will play a critical role in growing this company in the Southeast Houston area. The position will report directly to the owners and be included in many strategic decisions at the company-level, along with having responsibilities in running the day-to-day business operations. This position serves as the direct manager of the installation and service staff. As such, this individual must be able to effectively supervise employees, rewarding and encouraging good performance, but also dealing with performance issues, if needed. The Operations Manager must have a strong background in HVAC and be able to provide technical assistance to the installation and service employees, when needed. The Operations Manager must be able to effectively work with customers and vendors. The individual may be the first point of contact with customers in many instances and be courteous, friendly and professional. If you are an HVAC professional with a positive attitude and want to work as part of a fun and rapidly growing company, we welcome your application for the role. We proudly offer: • Competitive salaries • 401k with company match • Performance-based bonus compensation • Profit sharing • Paid time off (PTO) – sick, vacation and holidays • Company vehicles with GPS and gas card • Uniforms • Smart phone allowance • Paid training • Opportunities to grow professionally Required qualifications: • High school diploma or GED equivalent • Valid driver’s license and clean driving record • Current Texas Air Conditioning & Refrigeration Contractor’s license • NATE Certification • EPA Certification • Strong customer service skills • Excellent written and verbal communication skills • In depth knowledge of Microsoft Word, Excel and Outlook • Must pass drug test and background check General responsibilities: • Maintain Freon certification • Maintain NATE Heat Pump Service certification • Daily monitor time cards for accuracy • Maintain training requirements for field personnel • Recruiting and training of install staff • Provide safety and technical training • Attend offsite training with install and service staff as necessary Oversee and manage service technicians: • Technician vacation schedule • Technician reviews • Daily review of service tickets and invoices • Review of customer concerns and complaints • Provide technical support for Service Technicians in the field • Facilitate weekly Technician meetings • Manage Service Technician performance numbers and metrics. • Technician development and training. • Identify performance deficiencies and develop a plan to correct deficiencies • Plan a development path for each technician and an annual training plan Oversee and manage installers: • Oversee daily installation schedules • Installer vacation schedule • Installer reviews • Review of all start up sheets, quality control forms and installation documents • Review of customer concerns and complaints • Provide technical support for Installers in the field • Facilitate weekly installation meetings • Installation development and training. • Identify performance deficiencies and develop a plan to correct deficiencies • Plan a development path for each Installer and an annual training plan • Review quality audits on installations • Review job layouts for compliance with industry standards Oversee and manage dispatcher: • Dispatcher vacation scheduling • Dispatcher performance review • Setting Dispatcher goals • Oversee daily dispatching scheduling Oversee and manage service specialist: • Service Specialist (SS) vacation scheduling • SS performance review • Setting SS goals • Setting work schedule • Assign install job responsibility • Review quality audits Oversee and manage the warehouse: • Maintain shop and parts room housekeeping/organization • Oversee and manage inventory of parts, supplies, and equipment • Maintaining Service Technician vehicle inventory • Schedule staging and pulling installation jobs • Perform weekly inventory checks • Maintain Installation trucks inventory Great opportunity to join a growing team and the potential to reap financial and professional rewards! Interested parties should call 281.650.8792 or email ken.tobey@temperaturepro.com.
Hvac Job Number: J00143254
 
Primary Location:  Alvin, Texas
 
Positions: Field Supervisor; Finance/Accounting Manager; Foreman; General Manager; Installation Manager; Manager; Operations Manager; Project Manager; QA/QC Manager; Service Manager
 
Sector: Commercial/Industrial; Residential/Light Commercial
 
Required Overnight Travel: 0%
 
Shift: First Shift
 
Job Description: Be part of a rapidly growing HVAC company with a national footprint working in the residential and light commercial space. This locally owned and operated business believes in always putting customers first by providing a world-class service experience. We value our employees and strive to maintain an exceptional work environment that rewards performance and provides training and support. We are a young and ambitious company looking for driven individuals who are interested in building something special. The Operations Manager will play a critical role in growing this company in the Southeast Houston area. The position will report directly to the owners and be included in many strategic decisions at the company-level, along with having responsibilities in running the day-to-day business operations. This position serves as the direct manager of the installation and service staff. As such, this individual must be able to effectively supervise employees, rewarding and encouraging good performance, but also dealing with performance issues, if needed. The Operations Manager must have a strong background in HVAC and be able to provide technical assistance to the installation and service employees, when needed. The Operations Manager must be able to effectively work with customers and vendors. The individual may be the first point of contact with customers in many instances and be courteous, friendly and professional. If you are an HVAC professional with a positive attitude and want to work as part of a fun and rapidly growing company, we welcome your application for the role. We proudly offer: • Competitive salaries • 401k with company match • Performance-based bonus compensation • Profit sharing • Paid time off (PTO) – sick, vacation and holidays • Company vehicles with GPS and gas card • Uniforms • Smart phone allowance • Paid training • Opportunities to grow professionally Required qualifications: • High school diploma or GED equivalent • Valid driver’s license and clean driving record • Current Texas Air Conditioning & Refrigeration Contractor’s license • NATE Certification • EPA Certification • Strong customer service skills • Excellent written and verbal communication skills • In depth knowledge of Microsoft Word, Excel and Outlook • Must pass drug test and background check General responsibilities: • Maintain Freon certification • Maintain NATE Heat Pump Service certification • Daily monitor time cards for accuracy • Maintain training requirements for field personnel • Recruiting and training of install staff • Provide safety and technical training • Attend offsite training with install and service staff as necessary Oversee and manage service technicians: • Technician vacation schedule • Technician reviews • Daily review of service tickets and invoices • Review of customer concerns and complaints • Provide technical support for Service Technicians in the field • Facilitate weekly Technician meetings • Manage Service Technician performance numbers and metrics. • Technician development and training. • Identify performance deficiencies and develop a plan to correct deficiencies • Plan a development path for each technician and an annual training plan Oversee and manage installers: • Oversee daily installation schedules • Installer vacation schedule • Installer reviews • Review of all start up sheets, quality control forms and installation documents • Review of customer concerns and complaints • Provide technical support for Installers in the field • Facilitate weekly installation meetings • Installation development and training. • Identify performance deficiencies and develop a plan to correct deficiencies • Plan a development path for each Installer and an annual training plan • Review quality audits on installations • Review job layouts for compliance with industry standards Oversee and manage dispatcher: • Dispatcher vacation scheduling • Dispatcher performance review • Setting Dispatcher goals • Oversee daily dispatching scheduling Oversee and manage service specialist: • Service Specialist (SS) vacation scheduling • SS performance review • Setting SS goals • Setting work schedule • Assign install job responsibility • Review quality audits Oversee and manage the warehouse: • Maintain shop and parts room housekeeping/organization • Oversee and manage inventory of parts, supplies, and equipment • Maintaining Service Technician vehicle inventory • Schedule staging and pulling installation jobs • Perform weekly inventory checks • Maintain Installation trucks inventory Great opportunity to join a growing team and the potential to reap financial and professional rewards! Interested parties should call 281.650.8792 or email ken.tobey@temperaturepro.com.
 

Preferred Skills and Education


Minimum Experience Required:
Tenured Career (over 10 years)
Minimum Education Required:
High School Diploma
Certifications:
Required Skills:
 
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