Hvac District Manager (Building Services) - TELS

Dayton, Ohio


Hvac Job Number:
J00157c9d
 
Primary Location:
Dayton, Ohio
 
Positions:
Field Supervisor; Finance/Accounting Manager; Foreman; General Manager; Installation Manager; Manager; Operations Manager; Project Manager; QA/QC Manager; Service Manager
 
Sector:
Commercial/Industrial; Manufacturing (including Sheet Metal Shops); Residential/Light Commercial; Wholesale Supply/Manufacturer Rep
 
Required Overnight Travel:
0%
 
Shift:
First Shift
 
Job Description:
The District Manager is responsible for the overall financial results, large project procurement/quality control and execution of company strategy in an assigned territory. This individual is also responsible to support Direct Supply’s culture through outrageous customer service and operational excellence. This role will develop and maintain facility, regional, and corporate level business relationships with customers in Senior Living with a focus on growing the TELS Building Services customer share within an established territory through demonstrating the value of TELS through best practices. In addition to the key focus on building technical sales, corporate customer commitment rollouts, assisting in managing the service provider network, and in-market issue resolution, the District Manager will also use their strong background and experience in the building trade services or facility management industry to effectively perform the key responsibilities of this role. Reports to: Field Services Manger– TELS Company: Direct Supply is the nation’s leading supplier of equipment, services and eCommerce systems to the Senior Living profession. Since 1985, we have assembled one of the brightest, hardest-working teams in America. Our high-tech culture is fast paced, and our business continues to grow at an astounding rate year after year. Best of all, we are a Milwaukee-based, 100% employee-owned company that offers great opportunities for ambitious, motivated people. Essential Job Functions Responsibilities: Develop and maintain long-term business relationships with key contacts (facility, regional, and corporate-level contacts) at existing and prospective TELS Building Services customers in market. Establish and execute in market TELS Building Services rollout schedules and corporate customer commitment rollouts with customers, by working with the TELS and DSI Teams to meet corporate and facility needs. Assess customer needs, market conditions, the competitive landscape, and identify strategies to maximize service sales. Identify opportunities for customer value related to building trade services using your technical knowledge. Assist with customer and service provider issue resolution in market to provide a satisfactory outcome for each. Work with the TELS team to qualify/build scope and close large/capital project sales opportunities ($25K+) or as needed and assist in the preparation and presentation of the customer facing proposal in market. Identify new building services opportunities through new business development activities; uncover and follow up on Dispatch, Quoted and Recurring service needs. Effectively communicate with other TELS/DSI sellers on opportunities and activities. Provide strategic direction for customer accounts and assist on the execution of those strategies. Travel with TELS/DSI sales team members as a building trade services subject matter expert. Demonstrate the power and value of TELS to customers through in-depth TELS knowledge. No previous TELS experience is required but preferred. Assist with assessment and management of service provider network. Including new partner identification. Assist in communicating service standards and holding service providers accountable and partner with operations and sourcing to drive excellence in service provider performance and customer satisfaction. Work closely with TELS Team(s) who handle the service provider relationships in territory. Daily local travel within assigned territory; 10-20% long-distance travel. Minimum Qualifications: Deep knowledge in the HVAC, plumbing, general contracting, or electrical trades with related experience in a supervisory, estimating, project management or account management role. 5 years of successful business to business technical sales experience within the building trade services industry with demonstrated history of meeting or exceeding budget goals Demonstrated ability to execute strategies for establishing and growing customer relationships Experience presenting to different levels within an organization, including C-Suite Strong written and verbal communication skills Ability to make quick, smart decisions with limited information Able to work independently with limited supervision Willingness to be flexible with schedule to meet the demands of our customers Ability to travel up to 40% Valid, unexpired driver’s license with a good driving record required Additional Preferred Skills: 7+ years of experience within the building trade services or facility industry. Experience coordinating with contractors or other third party providers. Experience in managing multiple simultaneous projects for various customers. Experience supporting multiple buildings. Experience within the building trade services or facility management industry. Experience in the mechanical trade preferred. Willingness to relocate preferred but not required. Experience managing teams and facilities at a market or regional level.
Hvac Job Number: J00157c9d
 
Primary Location:  Dayton, Ohio
 
Positions: Field Supervisor; Finance/Accounting Manager; Foreman; General Manager; Installation Manager; Manager; Operations Manager; Project Manager; QA/QC Manager; Service Manager
 
Sector: Commercial/Industrial; Manufacturing (including Sheet Metal Shops); Residential/Light Commercial; Wholesale Supply/Manufacturer Rep
 
Required Overnight Travel: 0%
 
Shift: First Shift
 
Job Description: The District Manager is responsible for the overall financial results, large project procurement/quality control and execution of company strategy in an assigned territory. This individual is also responsible to support Direct Supply’s culture through outrageous customer service and operational excellence. This role will develop and maintain facility, regional, and corporate level business relationships with customers in Senior Living with a focus on growing the TELS Building Services customer share within an established territory through demonstrating the value of TELS through best practices. In addition to the key focus on building technical sales, corporate customer commitment rollouts, assisting in managing the service provider network, and in-market issue resolution, the District Manager will also use their strong background and experience in the building trade services or facility management industry to effectively perform the key responsibilities of this role. Reports to: Field Services Manger– TELS Company: Direct Supply is the nation’s leading supplier of equipment, services and eCommerce systems to the Senior Living profession. Since 1985, we have assembled one of the brightest, hardest-working teams in America. Our high-tech culture is fast paced, and our business continues to grow at an astounding rate year after year. Best of all, we are a Milwaukee-based, 100% employee-owned company that offers great opportunities for ambitious, motivated people. Essential Job Functions Responsibilities: Develop and maintain long-term business relationships with key contacts (facility, regional, and corporate-level contacts) at existing and prospective TELS Building Services customers in market. Establish and execute in market TELS Building Services rollout schedules and corporate customer commitment rollouts with customers, by working with the TELS and DSI Teams to meet corporate and facility needs. Assess customer needs, market conditions, the competitive landscape, and identify strategies to maximize service sales. Identify opportunities for customer value related to building trade services using your technical knowledge. Assist with customer and service provider issue resolution in market to provide a satisfactory outcome for each. Work with the TELS team to qualify/build scope and close large/capital project sales opportunities ($25K+) or as needed and assist in the preparation and presentation of the customer facing proposal in market. Identify new building services opportunities through new business development activities; uncover and follow up on Dispatch, Quoted and Recurring service needs. Effectively communicate with other TELS/DSI sellers on opportunities and activities. Provide strategic direction for customer accounts and assist on the execution of those strategies. Travel with TELS/DSI sales team members as a building trade services subject matter expert. Demonstrate the power and value of TELS to customers through in-depth TELS knowledge. No previous TELS experience is required but preferred. Assist with assessment and management of service provider network. Including new partner identification. Assist in communicating service standards and holding service providers accountable and partner with operations and sourcing to drive excellence in service provider performance and customer satisfaction. Work closely with TELS Team(s) who handle the service provider relationships in territory. Daily local travel within assigned territory; 10-20% long-distance travel. Minimum Qualifications: Deep knowledge in the HVAC, plumbing, general contracting, or electrical trades with related experience in a supervisory, estimating, project management or account management role. 5 years of successful business to business technical sales experience within the building trade services industry with demonstrated history of meeting or exceeding budget goals Demonstrated ability to execute strategies for establishing and growing customer relationships Experience presenting to different levels within an organization, including C-Suite Strong written and verbal communication skills Ability to make quick, smart decisions with limited information Able to work independently with limited supervision Willingness to be flexible with schedule to meet the demands of our customers Ability to travel up to 40% Valid, unexpired driver’s license with a good driving record required Additional Preferred Skills: 7+ years of experience within the building trade services or facility industry. Experience coordinating with contractors or other third party providers. Experience in managing multiple simultaneous projects for various customers. Experience supporting multiple buildings. Experience within the building trade services or facility management industry. Experience in the mechanical trade preferred. Willingness to relocate preferred but not required. Experience managing teams and facilities at a market or regional level.
 

Preferred Skills and Education


Minimum Experience Required:
Mid-Career (5-10 years)
Minimum Education Required:
High School Diploma
Certifications:
 
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